Community Associate

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Community Associate

FULL-TIME · HONG KONG

SPACES.

Spaces is coming to Hong Kong. We are a fast growing company about to expand to other cities in the world. Spaces creates an inspiring environment where people can work, meet with clients, network at one of the many organized events, enjoy a really good cup of coffee or a networking lunch and where high-speed secured internet is ensured. We provide a wide variety of services so people can focus on getting down to business.

We are looking for a Community Associate

As Community Associate you will assist the Community Manager running the daily business. Our operations consist of offices, members, meeting rooms and parking. Together you will create and maintain an inspiring and lively working environment for all business and office members, meeting guests and visitors. You will ensure the building is fully operational and processess are running smoothly.

The job:

Ensure that our tenants, members and guests are pleased with our services – offer the best customer experience

Meet and greet our tenants, members and guests with enthusiasm and a genuine smile. Build strong relationships and act as the first point of contact for everyone providing a professional and friendly service.

Be responsible for addressing customer queries or resolving arising issues

Handle telephone calls and manage the switchboard

Contribute to the overall revenue of the centre by identifying sales opportunities and actively upselling /cross selling of services

Help us with your ideas on how we can keep improving our services.

Assist in the organisation and implementation of community events

Monitor and ensure high standards of presentation across the location

We ask:

Sales & customer service skills and orientation. Working experience in a similar role – sales, customer service - is a plus.

Bachelor degree in business administration, hosipitality, communication is desirable

Excellent standard of spoken and written English

Relationship Management. Build and maintain strong relationships with various stakeholders

Results driven. Meet or exceed expectations.

Problem solving and analysis. Actively handle problems, propose effective solutions in line with the analysed information

Team work. Able to contribute to a team environment towards a common goal

Strong communication skills

Social, passionate personality with a hands-on mentality and approach

Enthousiastic, friendly, pleasant

We offer:

An inspiring work environment

Excellent working and salary conditions

Growth opportunities

Interested?

Please send your updated resume with your latest salary, expected salary and availability to us.